Health Insurance Options

Health Insurance Options

Resources for Health Insurance Answers

Mercy Health Network accepts nearly all insurance plans. Insurance can vary by location. Please click the link for your location for more about insurance coverage options. Counselors are trained to help you understand your health insurance options. They are available at no cost to you. Their phone numbers are below.

Central Iowa (Des Moines area)
Patient financial counseling (clinics): 515-643-2519
Patient financial counseling (medical center): 515-247-3174

Eastern Iowa (Clinton area)
Patient financial services: 563-244-5674 or 563-244-5678

North Iowa (Mason City area)
Patient financial services: 641-428-3000

Northeastern Iowa (Dubuque area)
Patient financial counseling: 563-589-9067 or 563-589-9066

Northeastern Iowa (Waterloo area)
Patient financial counseling: 800-728-0159

Western Iowa (Sioux City area)
Patient financial services: 866-494-3001

At the time of registration, you will be asked to provide either a current insurance card or information about your current insurance carrier. Bring any specific forms or original documentation (claim forms, authorizations, referrals, etc.) required by your carrier.

As a courtesy, Mercy will file insurance claims, but you are ultimately responsible for paying for the services provided.

Keep your workforce healthy. We have custom wellness programs that can help.
A Mercy ACO can help you customize your health care and lower costs.